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Privacy Policy

Oneida Health Foundation Privacy Policy

The Oneida Health Foundation (“Foundation,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our fundraising activities, events, website, email communications, text messaging programs, direct mail campaigns, and other interactions with supporters, donors, volunteers, patients, community members, and stakeholders.

Contact Information

Oneida Health Foundation
301 Genesee Street, Suite E
Oneida, NY 13421

Phone: (315) 361-2921
Email: foundation@oneidahealth.org

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Mailing address
  • Email address
  • Mobile or telephone number
  • Donation history
  • Event registrations and attendance information
  • Volunteer interests
  • Employment or professional information
  • Communication preferences
  • Tribute and memorial recognition information
  • Other information you choose to provide

We may also collect certain information automatically when you interact with our website, emails, online forms, or text messages, including:

  • Email open and click-through information
  • Activity associated with links included in emails or text messages

How We Use Your Information

We use personal information to:

  • Process donations and gifts
  • Send donation acknowledgements and tax receipts
  • Provide information about Foundation programs, services, and initiatives
  • Register participants for events and fundraising activities
  • Send newsletters and organizational updates
  • Communicate about campaigns, appeals, and fundraising opportunities
  • Send event reminders and confirmations
  • Provide customer service and respond to inquiries
  • Maintain donor records and communication preferences
  • Improve our communications and services
  • Comply with legal and regulatory obligations

Email Communications

If you provide your email address, you may receive:

  • Foundation newsletters
  • Fundraising appeals
  • Event announcements
  • Campaign updates
  • Donor stewardship communications
  • Organizational news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications or by contacting us directly.

Certain transactional or administrative communications, such as donation receipts, registration confirmations, or updates relating to an existing relationship with the Foundation, may still be sent when necessary.

SMS/Text Messaging Communications

If you opt in to receive text messages from the Foundation, you may receive:

  • Event reminders (including hiring events)
  • Fundraising updates
  • Campaign announcements
  • Volunteer opportunities
  • Donor communications
  • General Foundation news and information

Message frequency varies.

Message and data rates may apply according to your wireless carrier’s plan.

SMS Consent

By providing your mobile phone number and opting into our text messaging program, you consent to receive recurring text messages from the Foundation at the number provided.

Participation is voluntary and is not required to make a donation, attend an event, or receive services.

SMS Opt-Out

You may opt out of text messages at any time by replying:

STOP, QUIT, CANCEL, UNSUBSCRIBE, or OPT-OUT

After opting out, you may receive one final confirmation message.

For assistance, reply HELP or contact us at(315) 361-2921.

Direct Mail Communications

If you provide your mailing address, we may send:

  • Fundraising appeals
  • Campaign information
  • Event invitations
  • Annual reports
  • Donor recognition materials
  • News and updates regarding Foundation activities

You may request removal from our mailing lists by contacting the Foundation using the contact information above.

How We Share Information

The Foundation does not sell, rent, or trade donor personal information.

We may share personal information with trusted third-party service providers who help us operate our programs and communications, including:

  • Donor management systems
  • Email service providers
  • Text message service providers
  • Payment processors
  • Event registration platforms
  • Mailing and printing vendors

These providers are authorized to use personal information only as necessary to perform services on our behalf.

SMS Data Protection

Text message opt-in consent and mobile phone numbers collected for SMS communications will not be sold, rented, shared, or disclosed to third parties for their own marketing purposes.

Mobile information collected through SMS programs may be shared only with service providers necessary to deliver and manage those communications.

Legal Disclosure

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

  • Comply with legal obligations
  • Respond to lawful requests from government authorities
  • Protect the rights, property, or safety of the Foundation, our donors, supporters, or others
  • Prevent fraud or security threats

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

Children’s Privacy

Our communications, programs, and fundraising activities are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13 without appropriate parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on our website with a revised effective date.

Continued interaction with the Foundation after changes are posted constitutes acceptance of the revised Privacy Policy.

Updated On: September 25, 2026

Questions About This Privacy Policy

If you have questions regarding this Privacy Policy or our information practices, please contact:

Oneida Health Foundation
301 Genesee Street, Suite E
Oneida, NY 13421

Phone: (315) 361-2921
Email: foundation@oneidahealth.org

Donor Privacy Commitment

The Oneida Health Foundation values the trust of our donors, supporters, volunteers, and community members. We are committed to protecting your privacy and using your information responsibly to advance our mission of supporting exceptional healthcare in our community.